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Get in touch with mimetikbcn

FREQUENT QUESTIONS

We clarify your doubts

I would like to know what size is the dress

We have several size options for our wedding, party and maternity dresses.

One-size-fits-all dresses are indicated for European sizes from 32 to 42. You will find the measurements and description of the dress and the size options in the product sheet in our online store.

We also make bespoke dresses, in this case we will need you to choose the "Made to measure" option when you make the purchase. The measurements we need to make your dress are specified in the product sheet.

I would like to see color and fabric samples before purchasing

Fantastic! You will find our color samples at the following link , where you can choose up to 10 colors from our charts and we will send them to your home.

I am very tall, short, curvy, thin… will the Gala dress in one size fits all work for me?

Our Gala model is extremely adaptable and comfortable. It can be worn at the waist or under the chest, being able to adjust the length. The elastic waistband allows it to fit all sizes (from 32 to 42, European sizes). Make sure this dress fits you by checking your measurements against the maximum measurements we recommend for the dress. You can always order a custom-made dress and it will surely fit you perfectly.

Recommended maximum measurements:

Chest: Up to 100 cm.

Empire waist (under the chest): Up to 85 cm.

Length from waist to floor (long dress): 116 cm. You can always take it higher to shorten it or cut it yourself at home to the size you prefer.

I find it hard to understand what the dress is like and how to wear it in different styles, it seems difficult

No way. Many of our clients think the same at first, visit our video tutorials and you will see how easy it is!

I'm pregnant

Our dresses are extremely comfortable and, as they are made with many meters of fabric, they do not stick to the body. They will mark your tummy without disturbing you, you can see testimonials and inspirations here: link to testimonials

Many of our pregnant customers wear the dress in a standard size, but you can also order a dress made to your measurements. Take into account what type of shoes you will wear and the height of the heel.

I would like to wear a bra, is there any chance with this dress?

We have designed the matching Tube Top that comes included with many of our dresses. So you can wear a bra or you can cover your neckline and back. It also adds extra hold.

I am getting married and I want my friends to all wear the same dress but different styles. Is there a specific issue to take into account?

You can buy custom-made dresses, standard dresses or a combination of the two options for your Bridesmaids. We will be happy to help you plan the perfect look for your Big Day.

Tell us if the dresses are going to be worn on the same day to ensure that all the dresses will be made with the same exact piece and fabric, thus avoiding that the tone may vary depending on the dye of the fabric.

If I don't like the dress, can I return it and get my money back?

If it is a standard dress, you can return it without any problem. If it is a custom-made dress, from the Outlet, with more than 20% discount, a shawl, or a mask, unfortunately not. You can read how to make your return in the “Returns” section

I don't know if my dress has been sent, where can I check it?

We will send you a confirmation email to let you know that your dress has been shipped and is on its way. In this email you can find your tracking number so you know where it is at all times.

I need my dress urgently, can I buy express shipping?

Yes of course! Don't worry, when you buy the dress you will find two types of shipping, regular and express. You can choose the one that suits you best.

I made a mistake and put the wrong address on the order. What I can do?

Please let us know as soon as possible so we can help you. Send an email to orders@mimetikbcn.com and we will try to solve it. But remember that it is your responsibility to put the correct address. If the package has already been shipped and is returned to our showroom with the wrong address, we will have to charge you the shipping costs again to send it to you again.

I'm a photographer, blogger, journalist... and I would like to use your dresses for a project. Will you let me?

We will be delighted to hear your proposal. You can send it to us at social-{at}-mimetikbcn.com

I have a store, I am a distributor or commercial; and I am interested in contacting you

fantastic ! We would love to hear from you, please write to partners-{at}-mimetikbcn.com

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Responsable: Mimètik Lovers, S.L. C.I.F.: B67059410. Dirección: C/Pedró de la Creu, 30, 08017 – Barcelona. Correo Electrónico: info@mimetikbcn.com. Le informamos que los datos personales que contiene este Documento, están incorporados en un fichero bajo nuestra responsabilidad, con la finalidad de prestarle el servicio solicitado. Los datos se conservarán mientras se mantenga la relación comercial o durante los años necesarios para cumplir con las obligaciones legales. Los datos no se cederán a terceros salvo en los casos en que exista una obligación legal. Usted tiene derecho a acceder a sus datos personales, rectificar los datos inexactos o solicitar su supresión cuando los datos ya no sean necesarios (Reglamento (UE) 2016/679).