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Delivery of orders and delivery times

The delivery of the products will be made in any case by transport agency. Mimetikbcn.com will send the requested products according to the data provided when placing the order. It does not assume responsibility when the delivery cannot be made due to the absence of the recipient, or due to the physical impossibility of making the delivery. The costs of the failed shipment and its subsequent return will be borne by the customer. Orders will be shipped properly packed, according to the needs of the product. The delivery time of each product may depend on multiple factors, such as the origin, the available stock or the available stocks, etc. In the description of the products offered through Mimetikbcn.com an estimate of the delivery time is made. Once the purchase has been made, Mimetikbcn.com will keep you informed at all times of the shipping process of the purchased item. Mimetikbcn.com is not responsible if the indicated period cannot be met due to force majeure beyond Mimetikbcn.com. (For example: Especially severe weather conditions, strikes in the transport sector, etc.) In the event that, at the time of receiving the package, it shows visible signs of deterioration or having been opened, check its content before sign your agreement with the reception. If the order is damaged or incomplete, please process the return by sending an email to orders@mimetikbcn.com and we will tell you how to proceed.

PROCESSING TIMES

All our dresses are shipped from our atelier in Barcelona (Spain). The process of preparing your dress depends on the model. Here are some approximations: *Standard size dresses "Essential": Ships in 3 business days *Accessories and short dresses: Ships in 2-3 business days *Wedding dresses standard size, Accessories and skirts standard size: Ships in 1 week *Items made to measure: Ships in approximately 5 weeks Are you in a hurry? Just add the "Rush Order" in the shipping methods and we will make your custom dress in just 3 weeks.

DELIVERY TIME

Standard shipping takes*: 24 hours for packages delivered in Spain, 2-4 days within the European Union and 3-6 days to North America, Australia and most destinations in the rest of the world. Accessories and short dresses may take 3-7 business days to Spain, 10 business days to Europe and 15 business days to the US and Canada * Color samples will be sent by mail with a delivery time between 1-3 weeks (depending on the destination ). You can add Express Shipping to your order for faster delivery (1-3 shipping days to most destinations). We will send you a confirmation email when we have shipped your dress. If you have any additional comments, we advise you to specify them in the comments section when you make the purchase. If you are buying from outside of Spain, you should know if there is any type of tax that you must pay when receiving a package from Barcelona. We always discount shipping costs for the purchase of more than one item. Unfortunately we cannot be held responsible for delays caused by customs or postal services. Although we do our best to maintain 100% inventory accuracy, there are rare occasions when we experience inventory errors. In the event that a purchased product is not available, we will contact the buyer as soon as possible.

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Responsable: Mimètik Lovers, S.L. C.I.F.: B67059410. Dirección: C/Pedró de la Creu, 30, 08017 – Barcelona. Correo Electrónico: info@mimetikbcn.com. Le informamos que los datos personales que contiene este Documento, están incorporados en un fichero bajo nuestra responsabilidad, con la finalidad de prestarle el servicio solicitado. Los datos se conservarán mientras se mantenga la relación comercial o durante los años necesarios para cumplir con las obligaciones legales. Los datos no se cederán a terceros salvo en los casos en que exista una obligación legal. Usted tiene derecho a acceder a sus datos personales, rectificar los datos inexactos o solicitar su supresión cuando los datos ya no sean necesarios (Reglamento (UE) 2016/679).